ANALISA KEPUASAN MAHASISWA TERHADAP FASILITAS DAN KUALITAS PELAYANAN PADA LABORATORIUM MULTIMEDIA (STUDI KASUS FISIP UPN ”VETERAN” JAKARTA)

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  ANALISA KEPUASAN MAHASISWA TERHADAP FASILITAS DAN KUALITAS PELAYANAN PADA LABORATORIUM MULTIMEDIA (STUDI KASUS FISIP UPN ”VETERAN” JAKARTA) SKRIPSI Diajukan Untuk Memenuhi Persyaratan Dalam Memperoleh Gelar Sarjana Teknik Disusun Oleh : MOCHAMAD MUNAWAR 206 415 013 PROGRAM S-1 TEKNIK INDUSTRI FAKULTAS TEKNIK UNIVERSITAS PEMBANGUNAN NASIONAL “VETERAN” JAKARTA 2011 ANALISA KEPUASAN MAHASISWA TERHADAP FASILITAS DAN KUALITAS PELAYANAN PADA LABORATORIUM MULTIMEDIA (STUDI KASUS FISIP UPN ”VETERAN
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  GDGJIPG KF_VGPGD BGCGPIPUG QF]CGAG_ LGPIJIQGP AGDKVGJIQGP _FJGYGDGD _GAG JGMH]GQH]IVB BVJQIBFAIG#PQVAI KGPVP LIPI_ V_D ‒\FQF]GD‒ NGKG]QG) PK]I_PIAignvkgd Vdqvk Bfbfdvci _f}yg}gqgdAgjgb Bfbpf}hjfc Efjg} Pg}ngdg Qfkdik  Aivvd Hjfc > BH@CGBGA BVDGUG]=?< 176 ?70_]HE]GB P 7 QFKDIK IDAVPQ]ILGKVJQGP QFKDIKVDI\F]PIQGP _FBMGDEVDGD DGPIHDGJ ‚\FQF]GD‒ NGKG]QG =?77  GDGJIPG KF_VGPGD BGCGPIPUG QF]CGAG_ LGPIJIQGP AGDKVGJIQGP _FJGYGDGD _GAG JGMH]GQH]IVB BVJQIBFAIG#PQVAI KGPVP LIPI_ V_D ‒\FQF]GD‒ NGKG]QG) Aipf}igpkgd agd aivvd hjfc >D g b g > BH@CGBGA BVDGUG]D]_ > =?< 176 ?70Qfjgc aipf}qgcgdkgd aicgagpgd Khbii _fdevni _}he}gb Pqvai P 7 Qfkdik Idavq}i Vdi|f}iqg _fbmgdevdgd Dgihdgj ‚\fqf}gd‒ Ngkg}qg pgag qgdeegj 70Gevqv =?77 agd aidygqgkgd JVJVP$ Ngkg}qg* Gevqv =?77_fbmibmideI}$ Jijik ^vjgicgc* B$Pi$ VDI\F]PIQGP _FBMGDEVDGD DGPIHDGJ ‚\FQF]GD‒ NGKG]QGLGKVJQGP QFKDIK_]HE]GB PQVAI P 7 QFKDIK IDAVPQ]I BfdefqgcviKfqvg _}he}gb PqvaiI}$ Pvefde _}gyiqdh  GDGJIPG KF_VGPGD BGCGPIPUG QF]CGAG_ LGPIJIQGP AGDKVGJIQGP _FJGYGDGD _GAG JGMH]GQH]IVB BVJQIBFAIG#PQVAI KGPVP LIPI_ V_D ‒\FQF]GD‒ NGKG]QG) Aipf}igpkgd agd aivvd hjfc >D g b g > BH@CGBGA BVDGUG]D]_ > =?< 176 ?70Qfjgc aipf}qgcgdkgd aicgagpgd Khbii _fdevni Nv}vgd Qfkdik Idavq}iVdi|f}iqg _fbmgdevdgd Dgihdgj ‚\fqf}gd‒ Ngkg}qg* qgdeegj 70 Gevqv =?77agd aidygqgkgd qfjgc bfbfdvci yg}gq vdqvk aiqf}ibg$_f}fqvnvgd Khbii _fdevniDh$ Ngmgqgd Dgbg Qgdag Qgdegd7$ Kfqvg I}$ Pvjiqihdh* B$P` ……………$$$=$ Gdeehqg I}$ Pvefde _}gyiqdh ……………$$$0$ Gdeehqg @gqv} Kv}digugd* P$_a$*BQ ……………$$$ VDI\F]PIQGP _FBMGDEVDGD DGPIHDGJ ‚\FQF]GD‒ NGKG]QGLGKVJQGP QFKDIK_]HE]GB PQVAI P 7 QFKDIK IDAVPQ]I Kfqvg _}he}gb PqvaiI}$ Pvefde _}gyiqdh    JFBMG] _F]PFQVNVGD Nvavj _fdfjiqigd > ‒ Gdgjig Kfpvggd Bgcgiug Qf}cgagp Lgijiqg agdKvgjiqg _fjgygdgd _gag Jgmh}gqh}ivb Bvjqibfaig #Pqvai Kgv LIPI_V_D ‒\fqf}gd‒ Ngkg}qg‒$ Aipf}igpkgd agd aivvd hjfc >D g b g > BH@CGBGA BVDGUG]D]_ > =?< 176 ?70Pk}ipi idi qfjgc kgbi fqvnvi vdqvk aipf}qgcgdkgd aicgagpgd Khbii _fdevni_}he}gb Pqvai P 7 Qfkdik Idavq}i Vdi|f}iqg _fbmgdevdgd Dgihdgj ‚\fqf}gd‒Ngkg}qg$Ngkg}qg* 3 Gevqv =?77_fbmibmideI}$ Jijik ^vjgicgc* B$Pi$ VDI\F]PIQGP _FBMGDEVDGD DGPIHDGJ ‚\FQF]GD‒ NGKG]QGLGKVJQGP QFKDIK_]HE]GB PQVAI P 7 QFKDIK IDAVPQ]I BfdefqgcviKfqvg _}he}gb PqvaiI}$ Pvefde _}gyiqdh
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